Who is responsible for the processing of your data?

Alquilovers. Owner of this contract management platform called “Portal del Inquilino” (the Tenant Portal)

Corporate Tax ID number B86963303

Poeta Aurora de Albornoz, 29010 Málaga

Data Protection Officer’s contact:

Who can be the recipient of your data?

  • The homeowner, duly identified in the contract.

What are the main purposes of processing your data?

1.- Answer Requests for Information

We will use your data to assist you with any information request that you may send our way.

2.- Manage Commercial Communications

If you give your consent for us to send you advertising, we will use your data to send you commercial communications that we believe may be of your interest through any means, automated or otherwise (mail, SMS, MMS, fax, Internet, phone...) through the Alquilovers trademark.

3.-Internal Control and Quality Calling.

If you give your consent, we may contact you to carry out quality campaigns and internal control. The personal data collected through these campaigns will only be used for the purpose of monitoring and improving the conditions of service. Under no circumstances will your personal data ever be disclosed to third parties.

4. -Manage your rental contract: incidents, invoicing, documentation, etc.

How long will we keep your data?

We will keep your personal data while the contract is in force and they will be deleted when any the statute of limitations of legal actions arising from said contract and the processing of personal data has run out, in accordance with the periods of data retention specified by relevant law.

You can withdraw the consent given for the purposes of receiving advertisement at any time, or unsubscribe from the “Tenant Portal” contract managing platform altogether.

What are the legal grounds for processing your data?

The purpose stated in points 1 and 4 is authorized in the enforcement of a contract, in the consent and in the fulfillment of legal obligations. 

The purposes listed in points 2 and 3 are authorized in your consent.

What are your rights when you provide us with your data?

Anyone has the right to obtain information about whether we at ALQUILOVERS are processing personal data that concerns you or not.

You have the right to access your personal data, as well as to request the correction of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

On certain occasions, you can request the restriction of the processing of your data, in which case we will keep them for the exercise or defense of claims and other cases permitted by law.

In certain circumstances and for reasons related to your particular situation, you can oppose the processing of your data. ALQUILOVERS will stop processing the data, except for compelling legitimate reasons, or the exercise of defense against possible claims.

If you exercise the right to oppose the sending of advertising, your data will no longer be processed for that purpose.

You have the right to data portability of your data.

Likewise, you have the right to withdraw at any time the consent given for the purposes of the procedure to which your personal data are assigned.

To exercise your rights you can contact us, ALQUILOVERS, stating your forename, surname(s), address and accompanied by a copy of your official identification document. By e-mail to: indicating the reference LOPD/Alquilovers.

We inform you of the right you have to submit a complaint to the Spanish Agency for Data Protection.

Additional Information


Children under 14 should refrain from providing their personal information.

Barcelona, October 2018